FAQ

How much are the shipping costs?

We work with DHL to ensure fast and secure delivery. We ship worldwide. Shipping costs are calculated at checkout.

Delivery costs

  • Germany 4.90 € – free shipping from 50 €
  • Austria, Italy, France, Spain, Belgium, the Netherlands and other EU countries 6.90 € – free shipping from 100 €
  • Switzerland, Norway, United Kingdom and other non-EU countries €8.90 – free shipping for orders over €100
  • USA and all other international countries 3.70 € for small orders, otherwise 24.90 € – free shipping for orders over 100 €

How long does shipping take?

What payment methods are available?

You can pay with credit card (Visa, Mastercard), Maestro, PayPal, Apple Pay, Google Pay, Klarna, iDEAL | Wero, Bancontact, MobilePay or by bank transfer in advance. Which payment methods are shown to you at checkout depends on your delivery country. All details can be found on our page Payment methods.

Where can I find my size?

On every product page, you’ll find all the information about the fit and which size our model is wearing in the “Size and Fit” tab.

How did the brand come about?

How it all began and what is behind the brand, you can find out on our “About Us" Page.

Do I have to pay additional customs duties?

No customs fees apply within the EU. In some countries outside the EU, including the USA, additional charges may occur. The required customs declaration is printed on the shipping label. Shipping to Switzerland, the USA, Norway, or the UK has always worked smoothly so far.

Where are the products manufactured?

Over the years, we have carefully refined our network of producers in Bangladesh, Pakistan, and China to raise the quality of our products year after year. For some pieces, we also added a personal touch by hand-screen-printing them in Germany. However, we are now letting go of this in-house process and shifting fully to external production – running our own production in Germany is simply not sustainable for a small independent brand.

Can I return items?

You can withdraw from ordered items within 14 days and return them. You bear the cost of the return. You can declare your withdrawal easily via our withdrawal form

CONTACT